The all-in-one Sales AI operating system for businesses

Every customer conversation, understood before the next one begins.

SupportGenius AI analyses every call, extracts intent, objections, and commitments, then writes pre-call briefs, follow-ups and exactly what your team should do next — all from the transcript.

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Call analysis · Commitment tracking · Follow-up drafting

The SupportGenius loop

Upload→

Extract→

Brief→

Follow Up→

Retain→

Grow

Every stage feeds the next automatically. A commitment made on a call is tracked, followed up on schedule, and visible to the whole team before the next conversation.

What it extracts

Eight things pulled from every call, automatically.

Nobody fills out a form after a conversation. Upload the recording or transcript. The platform reads it, extracts what matters, and writes what happens next.

Summary

A plain-English account of what was discussed and where the relationship stands.

Buyer Intent

What the contact is moving toward — renewal, expansion, evaluation, or exit.

Sentiment

The emotional register of the call and where friction surfaced.

Objections

Every concern raised, stated or implied, with the context it appeared in.

Commitments

What your team promised to deliver and by when.

Competitors Mentioned

Alternatives named on the call and how they were positioned.

Decision Criteria

What the contact said matters most when evaluating options.

Next Action

The single most important move — specific, concrete, and ready to act on.

Before the call

Walk in knowing what happened last time.

The pre-call brief brings together relationship history, past objections, promises already made, a suggested opening and the questions worth asking. Your team arrives prepared, every time.

Relationship history and open commitments

Past objections, surfaced before the call

Suggested opening line and questions worth asking

Full conversation timeline, visible to the whole team

Account history at a glance

Every past call, commitment and outcome — summarised and searchable. New team members arrive briefed.

Open items from the last call

Commitments not yet delivered. Objections not yet addressed. Both visible before the conversation starts.

A suggested opening, not a blank page

The brief includes a recommended first line and the questions most worth asking, built from that account's own history.

Written from the transcript, not a template

Every follow-up message reflects the specific conversation — what was said, what was promised, what needs to happen next.

Right contact, right time, right message

Follow-Up AI decides who needs a message and when — across active accounts, quiet opportunities and dormant relationships.

Campaign-level reach, account-level relevance

Ask for a campaign — "everyone quiet for 7 days" — and each recipient gets a message built from their own history, not a blast.

After the call

The follow-up is written from what was actually said.

Follow-Up AI decides who needs a message, when it should go, and drafts it from that contact's own history — not from a template. Every recipient gets a message that reflects their conversation.

Drafted from the call transcript, not a template

Works across active accounts and dormant ones

Each message reflects that account's history

Campaign-level reach with account-level relevance

One memory across the team

Nothing learned on a call gets lost.

Every analysis, briefing and action plan is saved and searchable, visible to the whole team. New team members walk into a call knowing what happened before.

Objections and competitor mentions become patterns the whole team can see — not intelligence that disappears when someone leaves.

Full history

Every call, commitment and briefing — unlimited history, searchable across the whole team, on every plan.

Instant onboarding

New reps walk in prepared. The account history is already there. No handover meeting required.

Pattern recognition

Objections and competitor mentions accumulate into trends the team can see and act on.

Plain-language questions

Ask about your accounts in plain language and get an answer backed by the calls themselves.

Governed by design

Sensitive calls, handled with care.

Workspaces are isolated at the database level, access is role-based, and uploaded calls run your workspace only. They are never used to train shared models.

Workspace isolation, enforced in the database

Row-level security scopes every query to your organisation — access control is not a frontend check that can be bypassed.

Role-based access for the whole team

Owners, admins and members see the same system with the right level of control for each role.

Your data stays yours

Uploaded calls and transcripts are used to run your workspace and nothing else. Never to train shared models.

Pricing

Credits for the work you run.

Every plan includes every module. The only difference is the monthly credit allowance. Credits refresh each billing cycle. Unlimited team members on all plans.

Free

$0forever

200 credits / month

Start running call analysis and building your account history.

All modules included
1 AI agent
100 conversations / month
Unlimited team members
Unlimited history

Get started

Turn every conversation into the next right move.

The platform reads the call, tracks the commitment, writes the follow-up, and briefs the team — before the next one begins.

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